Privacy Policy

Last updated: 3 November 2026

This policy explains how Villa Coco (Jalan Arjuna (Double Six), Gang Villa Coco, Seminyak, Bali 80361, Indonesia) collects and uses your information when you visit our website or book with us.

Information We Collect

• Details you give us when you book or contact us: name, email, phone number, address, country, arrival details and any special requests.
• Payment details, which are processed securely by our payment providers. We do not store full card numbers.
• Non-personal information such as browser type, device and how you use our website, collected through cookies and analytics. You can refuse cookies in your browser settings, though some parts of the website may then not work properly.

How We Use It

• To manage your booking and stay, take payment and contact you about your reservation.
• To respond to your enquiries and requests.
• To improve our website and services.
• To send you news and offers, only if you have opted in. Every marketing email includes a way to unsubscribe.

Sharing
We do not sell, trade or rent your personal information. We share it only with service providers who help us run your booking, such as our reservation system and payment providers, and only as needed for that purpose. We may share aggregated information that does not identify you.

Security
We use appropriate safeguards to protect your information against unauthorised access, alteration, disclosure or destruction.
Third-party websites

Our website may link to other sites. We are not responsible for their content or privacy practices.

Changes
We may update this policy from time to time. The date at the top shows when it was last changed.

Contact
Email: sales@villacoco.com
Phone: +62 361 730 736