Cancellation Policy

Cancellation Policy

Best Available Rate

  • Low Season
    If cancellations made less than 30 days prior to arrival, will be charged 50% of the total villa rate
  • High Season ( 1 July – 30 September )
    If cancellation made less than 45 days in high season prior to arrival, will be charged 50% of the total villa rate
  • Peak Season ( 23 Dec – 6 January )
    If cancellation made less than 45 days in peak season prior to arrival, will be charged 50% of the total villa rate
  • No Show
    If cancellation is made on the check-in day / during your stay / no show, it will be charged 100% of the total amount.

DEPOSIT

  • All bookings require a 50% deposit at the time of booking confirmation. The balance can be paid upon arrival.
  • For our 4 bedroom pool villa, the balance of the booking must be paid 30 days prior to arrival.

PROMOTION RATE

  • Early bird and last minute deal  are Non-Refundable.
  • Other promotion please refer to each promotion policy.

4 Bedroom Pool Villa

Cancellations are charged as follows for our 4 bedroom pool villa.

  • 20% of the total booking amount will be charge for cancellations 60 days or more before check in date.
  • 50% of the total booking amount will be charged for cancellations 30-60 days before check in date.
  • 100% of the total booking amount will be charged for cancellations 30 days prior to the check in date. 

Cancellation Charges

  • Deposit will be refundable with a US$ 100 admin fee for any cancellation made according to the above mentioned periods.
  • Any resulting bank transfer fees will be deducted from the amount to be transferred and it will be calculated on the Bank Daily Rate at the time.

Please Note:
All accommodation costs (dates booked) are non refundable if you decide to leave prior to your booked departure date.

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