Cancellation Policy

Best Available Rate

• Low Season
  If cancellations made less than 30 days prior to arrival, will be charged 50% of the total villa rate
• High Season ( 1 July – 30 September )
  If cancellation made less than 45 days in high season prior to arrival, will be charged 50% of the total villa rate
• Peak Season ( 23 Dec – 6 January )
  If cancellation made less than 45 days in peak season prior to arrival, will be charged 50% of the total villa rate
• No Show
  If cancellation is made on the check-in day / during your stay / no show, it will be charged 100% of the total amount.

DEPOSIT

• All bookings require a 50% deposit at the time of booking confirmation. The balance can be paid upon arrival.
• For our 4 bedroom pool villa, the balance of the booking must be paid 30 days prior to arrival.

PROMOTION RATE

• Early bird and last minute deal  are Non-Refundable.
• Other promotion please refer to each promotion policy.

4 Bedroom Pool Villa

Cancellations are charged as follows for our 4 bedroom pool villa.

• 20% of the total booking amount will be charge for cancellations 60 days or more before check in date.
• 50% of the total booking amount will be charged for cancellations 30-60 days before check in date.
• 100% of the total booking amount will be charged for cancellations 30 days prior to the check in date. 

Cancellation Charges

• Deposit will be refundable with a US$ 100 admin fee for any cancellation made according to the above mentioned periods.
• Any resulting bank transfer fees will be deducted from the amount to be transferred and it will be calculated on the Bank Daily Rate at the time.

Please Note:
All accommodation costs (dates booked) are non refundable if you decide to leave prior to your booked departure date.